The topics discussed in these slides are customer planning improvement experience engagement. Consumer Journey Mapping PowerPoint Presentation Slides 1. Customer Journey PowerPoint Templates help organizations create a visual representation of customers experiences and how they traverse through the entire sales process.
In short it is the process map of starting to finish observance of being a customer.
Without such a realignment of spending marketers face two risks. UXPressia UXPressia UXPressia WWWUXPRESSIACOM CUSTOMER JOURNEY MAPPING STEP BY STEP with UXPressia 2. In essence a customer journey map is really quite a simple concept. To understand the customers journey we need to build a Customer Journey Map which documents insights derived from the buyers mind as they go through the process of using your service.
