Customer Journey Mapping Tool. You shouldnt need coding know-how to contribute to a customer journey map so whatever tool you use should offer easy design functionality. A customer journey mapping tool should include the following.
Its part of the Microsoft Office suite and its incredibly user friendly. The tool is project based and heavily focused on the development of customer personas. Customer journey maps come in a wide variety of formats and you can choose to create one in whatever option works best for your objectives and requirements.
A customer journey mapping tool should include the following.
Feedbacklys Customer Journey Mapping gathers customer feedback and automatically gives you a birds-eye view over each customer journey. What is Customer Journey Mapping Tools Software. Each category page is full of pre-filled ready-to-use templates and links to helpful articles. Analytics tools prices range from free to 400month while customer journey mapping tools range from free to 100month or more.
