Patient Journey Mapping Example. Lets use joint replacement surgery as an example of how patient journey mapping helps marketers and communicators to drive new patient leads. This is where the fun begins.
It highlights all the patient touch points during their journey and it helps develop strategies and experiences to improve patient satisfaction. It is the marketers duty to ensure that content and resources guide patients to the best possible health outcomes for their own unique conditions. Patient journey mapping helps get insight into the type of experiences faced by the patient during their care journey in a medical facility.
Patient journey mapping helps get insight into the type of experiences faced by the patient during their care journey in a medical facility.
2 The process has been successfully used by health systems around the world to engage the patient voice and assist. The Value of Patient Journey Mapping Patient journey mapping is an effective way to explore and capture the emotional mental and social experiences of individuals and groups interacting with a complex system. 6 journey mapping examples. The most important part of preparing for a patient journey mapping session is creating as safe a space possible for people to open up about personal experiences.
